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Privacy Policy

At FREEX, we value your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our iOS app. By using FREEX, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Personal Information:

  • Account details, including name, email address, and date of birth (if provided).
  • Payment information for subscription services (processed securely by Apple and third-party payment providers).

1.2 Usage Data:

  • App interactions, such as feature usage, session duration, and engagement with content.
  • Device information, including operating system, app version, and IP address.

1.3 Optional Data:

  • Contributions to community features, such as posts or comments.
  • Self-reported progress in quitting smoking.

2. How We Use Your Information

  • Provide, personalize, and improve the app's functionality.
  • Offer customer support and respond to inquiries.
  • Analyze usage trends and optimize the app experience.
  • Process payments and manage subscriptions.
  • Ensure compliance with our Terms and Conditions.

3. Data Sharing

We do not sell or rent your personal information. However, we may share data under these circumstances:

3.1 Service Providers:

  • Trusted third parties that help with payment processing, analytics, and cloud hosting.

3.2 Legal Compliance:

  • When necessary to comply with legal obligations or protect the rights, safety, and property of FREEX, its users, or others.

3.3 Business Transfers:

  • In the case of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have rights over your data, including:

  • Access and Portability: Request a copy of your data.
  • Correction: Update inaccurate information.
  • Deletion: Request account and data deletion.
  • Restriction: Limit processing in certain cases.
  • Withdrawal of Consent: Revoke consent for specific data use.

6. Data Retention

We retain your data as long as needed to provide the app's services or comply with legal requirements. When you delete your account, we securely delete or anonymize your data unless legally required to retain it.

7. Cookies and Tracking Technologies

FREEX may use cookies and similar technologies to:

  • Understand user engagement and improve the app experience.
  • Provide personalized content and recommendations.

You can manage cookie preferences through your device settings.

8. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for their privacy practices, and we recommend reviewing their policies before providing any personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. If there are significant changes, we will notify you within the app. We encourage you to review this policy regularly.

Last Updated: March 2025